Francesco Ieriti's company "Italian Cooking Classes in Rome" made over €2,000 of unauthorised charges to my card
This page outlines my experience booking a cooking class with Italian Cooking Classes in Rome. I am sharing these details to inform others and encourage caution when booking.
What happened:
- I booked a gluten-free cooking class on their website and emailed to confirm dietary requirements as directed by their website.
- I was told after booking that I should have emailed before booking, though this was not stated on the website.
- I requested a refund but company stopped responding to emails and ignored my calls.
- Left a negative review and informed the company.
- I received an unauthorised charge of €200 after posting the review.
- Francesco threatened that he would charge my card more money unless the review was removed.
- Contacted my bank, who refunded the charge and blocked further payments.
- Several further attempts were made by the company to charge my card, including one for €2,000, all blocked by my bank.
Screenshot: Attempts to charge my card, refunds, and annotations explaining each transaction. Note: I've removed the statement dates to protect myself.
Advice for Others
- Always confirm booking terms and refund policies in writing before payment.
- Monitor your payment methods for unauthorised charges after booking online.
- Contact your bank immediately if you notice suspicious activity.
- Keep records of all correspondence and transaction history.
Note: This page is intended to share my personal experience and does not make any legal accusations. If you believe you have been the victim of a similar incident, please contact your bank and the relevant consumer protection authorities.